Pickup/Delivery

PICK-UP INSTRUCTIONS


Pick-up Location
4333 NW 167th St,
Miami Gardens, FL 33055

 

  • To ensure minimal wait time please call 30 to 60 minutes before arriving and provide the sales order number. 
  • Upon arriving please present the copy of your sales order at the front desk.  The person whose name is on the sales order must be present and able to present a valid I D.
  • You must supply your own adequate protection and necessary transport materials. We recommend having two people present to properly handle and load larger items.
  • Inspection of your own merchandise is required.

DELIVERY INSTRUCTIONS 

Delivery will be performed by a third-party company on your selected day. After a phone confirmation, orders cannot be cancelled. Merchandise should be received in the time frame given to the Customer. If the Customer is not present to receive the goods, a re-delivery charge will be applied. The delivery team will place the furniture where indicated by the customer one time; we cannot move existing furniture or dispose of it. Normal set-up includes attaching mirror supports, reversing drawer hardware, assembling beds and dining room tables. Bunk beds are subject to an additional assembling fee. We are not equipped to dust, hang mirrors on walls, level furniture on carpet, attach headboard to frame or cut bed slats. If in the process of delivery it is found to be too difficult to maneuver a piece of furniture in narrow halls, doorways, or stairways, then Discount Furniture & Mattress cannot be responsible for any damages to furniture, floors or walls. Note that if the home is not accessible to our truck, or is above the second floor without access to an elevator, it will be the Customer’s responsibility to provide a means of transportation from the truck to the home. To ensure the safety of our drivers, Discount Furniture & Mattress will determine whether they will make deliveries during hazardous weather conditions, change of delivery date not represent a breach of the contract.

Delivery time will be confirmed during time of purchase.  However, typically, furniture will be scheduled for delivery within 7 days of your purchase. Merchandise will be dropped off inside the front door of your home or building’s lobby.